Pause or cancel your subscription

Pausing lets you stop subscription billing and reactivate later.

October 1, 2026

Cancelling ends the subscription under its cancellation terms. They aren't the same action.

1.Pause a direct subscription

  1. Open the web portal.
  2. Go to Account → Subscriptions.
  3. Select Pause Subscription and follow the confirmation shown.

You won't be charged while your plan is paused, but you can't create new tunnels or reconnect. You'll see Paused and this warning on your subscription page.

2.Reactivate your subscription

Ready to return? Select Reactivate on your subscription page to restart your subscription and billing. Read the confirmation before you continue.

3.Cancel a direct subscription

Open Account → Subscriptions → Cancel Subscription.

4.Deleting your account

Cancelling a subscription and deleting an account are separate actions. See Delete your account if you also want to remove the account.